Revenue Cycle

Focus on the Full Revenue Ecosystem

To succeed in today’s environment and position for the rapidly evolving healthcare context, healthcare providers must address three critical imperatives: innovation, investment and integration.

Successfully addressing these imperatives will demand a revenue cycle that is fundamentally different. Healthcare providers will need to establish an integrated view of the organization’s entire revenue ecosystem. Now, it is a critical requirement to assess and better align the underlying drivers across the full ecosystem:

At The Chartis Group, we bring an integrated team of revenue cycle operational leaders, physicians and clinicians, contract specialists, strategists, and technologists with experience across the entire revenue ecosystem. Together with clients, we work to design and implement solutions across those areas most critical to improving revenue performance and building sustained capabilities:

Operational revenue cycle improvements.
Advanced, rapid-cycle improvement programs that bolster core operating components of the revenue cycle to drive sustainable performance gains by increasing revenue, reducing cost to collect, and accelerating cash collections.

Multi-disciplinary, programmatic improvements.
Distinctive programs that integrate financial, clinical and quality performance improvement initiatives to address systemic issues — beyond traditional revenue cycle foundational tenets — to strengthen clinical and revenue cycle workflow performance.

Enterprise-wide improvements across the revenue ecosystem.
Comprehensive, integrated solutions that address the revenue ecosystem’s overall performance across strategic, payor contracting, clinical operations and revenue cycle operations drivers, identifying solutions that can deliver sustainable revenue improvements.

  • Kevin Ormand

    Kevin Ormand
    Director, Revenue Cycle Practice Leader
    Kevin Ormand is a Director with The Chartis Group and leads the Revenue Cycle Practice. He has 20 years of experience working as a leader within provider organizations and with healthcare leadership teams to provide strategic consulting.

  • Glenda Owen

    Glenda Owen
    Glenda Owen is a Principal with The Chartis Group. She is a senior healthcare financial professional with over 30 years of experience in hospital and physician practice revenue cycle operations in integrated healthcare delivery systems.

  • Todd M. Bankhead

    Todd M. Bankhead
    ​Todd M. Bankhead is a Principal with The Chartis Group. He has over 20 years of experience in strategic healthcare leadership roles and is recognized for being able to simultaneously manage complex organizations and diverse environments at start-up, growth and restructure phases.