ACHIEVING NEXT GENERATION PERFORMANCE
The role of clinical management is becoming more pronounced as providers look to achieve next-level financial performance in the evolving landscape. With the expansion of performance-contingent payments, poor quality outcomes are increasingly impacting the bottom line while practice variation, unnecessary and duplicative care degrade cost effectiveness. Healthcare organizations must advance their clinical and operational models to drive higher quality and lower costs by addressing physician practice and ensuring the use of consistent, evidence-based approaches that optimize outcomes.
Melissa D. McCain
Director, Clinical Management, Patient Engagement and Access
Melissa McCain is a Director with The Chartis Group, leading its Clinical Management, and Patient Engagement and Access practices. For more than 20 years, she has advised leading health systems and AMCs. She counsels executives on the development and successful execution of operational strategy to support organizational economic and mission sustainability.
Mark J. Werner, MD
Director, Clinical Consulting, Physicians and CPLI
Dr. Werner is a Director with The Chartis Group leading Clinical Consulting and the Chartis Physician Leadership Institute. Dr. Werner brings over 25 years of experience providing transformational healthcare leadership in physician alignment and engagement, medical group performance, innovation and the translation of strategy into clinical operations.
Performance Practice Area Manager
Stephanie Hines is the Practice Manager for The Chartis Group’s Performance practice area. Ms. Hines’ work is focused on helping healthcare delivery organizations transform their systems of care and sustainably improve key clinical, operational and financial outcomes.
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